Last Updated on 22/05/2020
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Highlights

Our Casumo India Review 2020

Is Casumo India a Scam or Legit?

Casumo is an online casino where you can enjoy playing slot machines, jackpots, table games, and live casino. Although Casumo does offer sports betting, for Indian players only the casino and live casino are available, as the sportsbook and live Poker are not supported in India. Established in 2012, Casumo has already won a lot of awards proving they are trying their best to be one of the leading established operators in the industry. Casumo focuses a lot on its online games, making them interesting for players. The site is very easy to navigate and loads up quickly on your smart devices. Further, they offer outstanding customer service being one of the best online casinos in India.

Before we go in detail, let us have a look at the pros and cons of the site.

Casumo Pro and Con
Casumo Pro and Con
  • Great customer service
  • Good welcome casino offer
  • Secured gambling environment
  • No fees on withdrawals
  • Accepts INR
  • No sportsbook for Indian players
  • No live poker tournaments

Bonus Offers and Free Bets

Bonuses are rewards offered by a casino to welcome a new player. By far, they are the best way to lure customers and encourage them to sign up for a casino. At Casumo, the welcome offer is a deposit offer, which means punters need to deposit funds on Casumo, to get this welcome offer.

At Casumo, there is a welcome casino pack, where you are welcomed by a casino bonus, which gives you a 100% deposit bonus up to Rs. 50,000 on your first deposit. The bonuses and bonus winnings must be wagered thirty times before withdrawal. Further, winnings on any free spins must also be wagered thirty times. e.g. if you deposit Rs. 1,000 and obtain a Rs. 1,000 bonus, you would have to wager thirty times the aggregate amount, in this case being Rs. 2,000 (deposit + bonus). The minimum possible deposit on Casumo is Rs. 1,000.

There is no need for a Casumo Promo Code to unlock the offers. You also do not need to opt-in for this bonus. You must ensure that upon registration you check the mark “I want to receive offers”, so you get all the latest deals right in your inbox.

Unfortunately, there is no sportsbook, thus no welcome offer on the sportsbook.

Usability, Look & Feel

Usability: The Casumo site is very easy to navigate, as per our reviews and in a few clicks, you can create your account. Account creation is like a form; even a 10-year-old can fill in. The top of the panel clearly states tab like slot games, table games, jackpot, live casino, and so on. On the left side, you can see your welcome bonus. When you click on the thumbnail of a game, you can see the option “Try for free”, which is a great option, especially if you are a new player. You can feel and experience the game and then decide to play it with real money or not. For deposits, you need to click on the profile, and it takes you to the banking options page. The usability is super easy, and any age group can understand this site.

Design: The site uses a blue theme and other colours too making it very lively. The fonts are big and neat. The site is not cluttered, and in a matter of seconds, you can find anything you want on Casumo India.

Performance: The site loads fast on the desktop and mobiles. It does not lag or hang or takes ages to load. For good quality video, however, you need a good Internet speed. You can download the mobile app if you reside in India.

Payments

Payment options are the ways you can deposit and withdraw on an online casino. Different casinos like Netent online casino and Microgaming online casino have various payment methods including Paypal, wallets and cards etc. Here are the ways you can deposit funds on Casumo:

  • EcoBanq
  • Credit and Debit Cards
  • Skrill
  • Much Better
  • Eco Payz
  • Astro Pay Card
  • Neteller

All deposit methods are free. There is no fee you need to pay. All deposits are credited instantly to your Casumo balance.

For withdrawals should be made using the same payment method as used for the last deposit. If you deposited using VISA, please use an e-wallet to withdraw your funds. You are required to make a minimum deposit using Skrill, Neteller, EcoBanq, AstroPay Card or Ecopayz in order to withdraw your funds.

The minimum withdrawal amount is Rs. 1,000. Withdrawals are free of charge at Casumo. The withdrawal time is instant for all the below methods. However, bank transfer takes 6 to 8 working days.

MethodAvailable
EcopayzInstant
SkrillInstant
EcoBanqInstant
AstroPay CardInstant
NetellerInstant

The best payment method is credit cards on Casumo.

The best part is Casumo accepts Indian Rupees, so it saves you from some serious conversion fee every time you want to deposit or withdraw your funds. Very few casinos accept Indian currency, and Casumo is one of them.

Customer Service

We always look at how online casinos’ customer service is because it is crucial when betting online and most of the time users have a lot of questions which need to be answered.

There are multiple ways to get in touch with Casumo’s customer service.

  • Live Chat: The live chat is open 24/7 at Casumo. The response time is quick, and you get your queries resolved in minutes. You need to enter your details and click on the button “Start Chatting”.
  • Email: You can email their team on [email protected], and they shall get back to you as soon as they can. You can use this option if you do not have any urgent requirement. However, we suggest you use live chat as it is instant and you can always be clear as it is live.

There is no direct phone line to call them up, which may be a problem if you are not good at explaining problems through live chat or email. You can check their FAQ for common issues, and you will most likely get your answers there. It is advisable to see these questions before you contact their team. VIP members get specially dedicated managers who help them resolve queries quickly.

The team speaks native English but do not speak Hindi or Indian languages.

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License & Security

Casumo Services Limited is a company registered in Malta. Casumo Services Limited is licensed and regulated by the Malta Gaming Authority and the UK. These licenses ensure that they comply with laws and regulations, ensuring that you, as a player, can feel confident that nothing strange happens to your data, your safety or your money. Casumo is owned by a few people and is not publicly listed on any stock exchange.

All connections with Casumo.com and all information is sent over secure connections using SSL. The payment methods at Casumo are PCI compliant and conforms to PCI. This means your card details are safely handled and they meet the highest security standards for payments, withdrawals and deposits.

The casino does not let underage players bet on their casino. They verify your accounts with your documents. If they find out you are underage, they would block your account immediately. The casino is also associated with GamTalk.

All the Casumo games use a random number generator that is certified by an independent third party. The same random number generator is used for both free games and real money games. Casumo has won a lot of awards for being innovative in its games, with the recent one given by International Gaming (IGA) Awards for the “Online Casino Operator for 2019”.

Rewards & Loyalty Program

There are a lot of ongoing promotions which you can find on Casumo under their promotions tab. Existing users can take advantage of these. You could also subscribe to their newsletter and get them right in your inbox.

The loyalty team would keep an eye on your habits, and if they feel you deserve a VIP status, they will give you one. You would be getting special rewards then once you receive your status. If you deserve a VIP status, due to your activity, you would be informed through email.

Punters receive valuables and trophies by getting points that take one to new levels. You get rewarded with everything from free rounds to free cash while you play. Whenever you play at Casumo, you receive reward points that contribute towards raising your status as a VIP. From the landing page itself, you can check your current level and progress by viewing the ‘progress bar’. As you advance the VIP levels, you become eligible for added benefits and bonuses, including free spins.

The VIP levels at Casumo are denoted by belt colours, from white to yellow, red, blue, purple and black that represent what skill level you have achieved. The better belt you have, the bigger is the chance to find extra benefits at each new level. You start by trying to get the white belt, followed by yellow, red, blue, purple and black.

There are no invitations given for VIP events on Casumo to exclusive events worldwide. If you become a VIP member on Casumo, you get a dedicated VIP manager here.

Casumo Casino

Software

At Casumo, different game providers operate under different jurisdiction; hence some games might be restricted in your country. For India, you can find all the games from Net Entertainment and Quick Spin. Typically, at Casumo, you will find over 850 casino games from the best providers in the industry. You can find top titles from the Net Entertainment and Quick Spin here. There are even more popular titles, but they are not available in India.

Game portfolio

There are around 150 games available from Net Entertainment on Casumo.

You can find the top games of Net Entertainment here on Casumo like Gonzos Quest, Butterfly Stax, Starburst, Divine Fortune and others.

You can search for the games you wish to play by using their search button. You can also see popular games, or filter them based on table games, slots of more. Players can try these games for free, to gain confidence in playing. We prefer this option because you can keep playing them till you are very sure that you can now play with real money. It is particularly great if you do not have that sort of money to gamble, but still love playing these games for pure entertainment. The choice is good on Casumo. All you need to do is register, and start playing.

Live Casino

With Casumo, there are two live casino setups available, one that is powered by the famous Evolution Gaming, and the other by NetEnt. Having dual software support results in brilliant graphics and a wider gaming portfolio available for punters. In addition, you can expect HD streaming at the Casumo live casino, fully immersing you in the game of your choice, whether you are interested in blackjack, roulette, or baccarat.

Limits

Whether you are a high roller or prefer lower stakes, you will easily find a game of your choice with Casumo. The Evolution Gaming supported live casino offers punters 8 roulette tables, including the famed Immersive Roulette, with limits starting from £0.1 and going up to £1,000. For Evolution Gaming blackjack, the table limits reach £5,000.

If you want to try your hand at higher limits, then the NetEnt supported Casumo live casino would be suited to your tastes. At the NetEnt Live Roulette Pro table, the stakes can go as high as £100,000 while for blackjack, NetEnt supports bets up to £10,000. The number of tables offered for each game by Evolution Gaming and NetEnt vary.

Here is a closer look at the games, tables and limits:

Live GameTable LimitsTables
Roulette£0.1 – £100,0008
Blackjack£0.5 – £10,00032
Baccarat£1 – £15,0004
Casino Hold’em Poker£1 – £30001
Ultimate Texas Hold’em Poker£0.5 – £5002

Product Summary & Conclusion

Casumo offers great games from two top providers. The live casino is incredible and offers great games. The limits are decent. Players would love to play games here because of the incredible graphics and amazing selection. There is no time to get bored on Casumo online casino given the number of games they offer to their customers. Further, you can play the games for free and not real money and get full grip on it, not losing your real money. This feature helps you understand the game and enjoy it.

Why Gambling Guy comparisons and reviews are the best

At Gambling Guy, we offer casino software reviews which are honest and unbiased. We go through all the crucial elements of an operator and give you the latest information. We use all the features, and then write the reviews, so that you get first-hand information from us. Our way of looking at an operator is better because our experts are experienced and know gambling in and out. At Gambling Guy, we pay attention if the operator accepts Indian punters and if they are legit and safe to use.

Besides reviews, we offer valuable tips and our comparison tool is very handy. You can compare the top operators and then decide which one suits your needs appropriately. You can compare the bonuses offered by these operators and make a decision. New players can learn a lot with us, but even the professional players get some valuable information that helps them win big.

Conclusion

Casumo is a great online casino which offers plenty of games from top service providers. It accepts Indian currency and offers great support to Indian players through live chat. The live casino they offer is great as well. If you are only into gaming and love to play slots, this is a great option for you. A very few operators offer a dedicated app for Indian punters, and Casumo does. You can also enjoy their Valuables (their VIP program) and get a lot of benefits in return. The site is not a fraud or a scam and it is completely safe to play here.

If you are a sports fan or a poker fan, this is not the ideal place for you as they do not offer either of these options to Indian punters as their focus is mainly on casinos. In that case, head towards our other reviews or simply use our comparison tool to pick an ideal operator for yourself.

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