Last Updated on 10/05/2020
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Our Mr Play India Review 2020

Is Mr Play India a Scam or Legit?

Mr Play is an online casino and sportsbook that looks to put the fun back into playing casino games, while also offering an adequate range of sports betting options. It offers best online casino games, sports betting, scratch cards and live casino to its punters. It is a legal and safe site with proper licenses. The site, fortunately, accepts Indian punters but does not take INR yet. Punters can deposit in other currencies like USD, GBP, EUR, YEN etc. You can use any reliable currency converter to check the amount as they do not have their own currency convertor.

Our reviews are unbiased, honest and to the point. We carefully analyze all the important aspects of an operator and list them here so you can make a wise decision without wasting a lot of time researching on the site.

Here are the pros and cons of MR Play:

mr.play Pro and Con
mr.play Pro and Con
  • A great casino and live casino
  • Easy to use website
  • Secured gambling environment
  • Allows Indian punters
  • Live chat response time is very slow
  • Live streaming is missing
  • No Poker tournaments

Bonus Offers & Free Bets

Bonuses are rewards given for free by an operator, generally to new punters. Since there is fierce competition amongst operators, you can get all sorts of rewards these days. So, what does Mr Play offer?

Mr Play offers a casino welcome bonus for its Indian punters. You get a 100% Match Deposit up to 200€ and 20 spins on StarBurst when you deposit funds on Mr Play. The minimum deposit is 10€. Punters get 20 games and 100% bonus upon first deposit. They get another 40 games upon deposit on the second day after the first deposit which is a minimum of 20€, and an additional 40 games are given upon deposit on the third day which is again a minimum of 20€. This casino bonus comes with a wagering requirement of 35x. The bonus must be wagered within 21 days of being credited to your account. This bonus is only for Indian punters.

Usability, Look & Feel

Usability: We like the way the site is because it took us a matter of seconds to figure out what we wanted. The crucial tabs are on top – Casino, Live casino, Scratch cards and sports. Other details can be found in the quick drop-down menu on the left. We took approximately five minutes to create an account, and we got a call from the casino to welcome us wholeheartedly. The site map below has other vital details like About Us, Information, Getting Started, Extras and their Casino games. The help is located on top-right so you can click immediately when you are stuck.

Design: We love the big moustache logo of Mr Play. The site is blue and white themed and is neat looking. The thumbnails used for casino games are crisp and clear. The fonts are readable, and the overall design is very joyful and lively.

Performance: The site loads quickly but may take time if your Internet speed is very low. The mobile site is decent too and optimizes well on your small screen. There is no dedicated mobile app for Indian punters, unfortunately. Punters can play from their smart devices using Chrome as long as they have an updated flash player. One problem we faced is that we kept getting logged out here, which is irritating at times.

Payments

Banking options like Paypal, wallets, netbanking etc. are important, and it is vital that the operator is flexible and offers a decent number of methods. Mr Play’s biggest disadvantage is that it does not accept INR. This means players have to fund in Euros or other major currencies and even pay for the conversion fee.

There are several ways you can see on their site for depositing funds, but not are available for Indian punters. Here are the ways you can deposit on Mr Play being an Indian. There is no minimum deposit on their site.

  1. Debit cards and credit cards – Visa and Mastercard

Deposit Time: Instant; Withdrawal time: 6-8 business days; Fee: Free

  1. Neteller

Deposit Time: Instant; Withdrawal time: 3 business days; Fee:  Free

  1. Skrill

Deposit Time: Instant; Withdrawal time: 3 business days; Fee: Free

  1. Skrill Tap 1

Deposit Time: Instant; Withdrawal time: 3 business days; Fee: Free

  1. ecoPayz

Deposit Time: Instant; Withdrawal time: 3 business days; Fee: Free

  1. Bank transfers

Deposit Time: Up to 6 days; Withdrawal time: 6-8 business days; Fee: Free

Withdrawals are made in the same way you make the deposits like how many bookmakers do. Here are some rules on withdrawals on Mr Play.

  • Minimum amounts for all withdrawal methods other than a wire transfer is 10€.
  • Players can withdraw no more than 7000€ per month for a single withdrawal or a series of withdrawals. If the cash to be withdrawn is greater than that, the outstanding amounts will be put in back in the player’s account, to be withdrawn in the following month.
  • Withdrawals that exceed more than 2,300€ will require additional verification procedures; which can be proof of identity, age and place of residency.

The best payment method for Indians would be credit cards or debit cards. You may want to check with your bank on the currency conversion as they do not have their own calculator for any conversion.

Customer Service

Mr Play offers live chat, but it is limited to hours which are 8 am to 1 am CET. The waiting times are really high, which can be frustrating. To start the live chat, you would need to verify yourself by giving your first name, last name and birth date.

There are no direct phone lines where you can call them. Yes, their FAQ is extensive, and there are high chances you will get your answers on them. Alternatively, you can email them on their address [email protected].

The team on Mr Play is polite and knowledgeable, but if the questions you are asking are too technical, you may be forwarded to the right department. They speak fluent English but do not speak Hindi or other Indian languages.

VIP, as usual, gets special treatment and will get a special manager to help them if they have any questions. You get this once you reach their platinum level.

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License & Security

Licensing: mrplay.com is a brand owned by Marketplay LTD, a company incorporated under the laws of Malta. The games on this site are powered by software belonging to Aspire Global International LTD, a Malta-based company which is a fully licensed operator under the Malta Gaming Authority. For the UK, the games on this website are operated by AG Communications Limited, a Malta-based company, which is regulated and licensed by the United Kingdom Gambling Commission. It is listed in Sweden’s stock exchange.

Data and site encryption: Safety is a big priority on Mr Play and it utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transmitted safely over the web to their secure server, which is protected by the latest firewall.

Protection of minors: Mr Play does not allow any minor to play on their site. It is illegal, and if you happen to be one, your account shall be blocked. They have their software through which they check if you are a minor or not. Mr Play also encourages responsible gambling and associates itself with related institutes.

Certifications: With the exception of sports betting and LIVE casino games, in order to ensure the integrity of casino games, Mr Play uses a Random Number Generator (RNG) to determine the random outcome of such games. Their software is checked and tested on a regular basis to produce a gaming payout percentage. They are certified by the UK gambling commission and are members of GamStop.

Awards: Mr Play has won the title ‘White label supplier of the year’ and ‘Multi-channel supplier of the year’ from Starlet Awards earlier.

Rewards & Loyalty Program

There are a decent amount of promotions running on Mr Play for its existing customers too which can be seen from your account.

You will earn reward points that can be converted into free bonus cash as you climb the VIP ladder. Every bet counts here, no matter if you win or lose. Punters climb from new players to Bronze, Silver, Gold, Platinum, Premium, and finally to Prestige level. Each level comes with different rewards, with the best being the Premium and Prestige. To reach the Bronze level, you would need 10 points; to reach the silver you would need 60 points; to reach gold, you need 350 and platinum needs 1000 points. You can become a Premium or Prestige member only by an invitation.

Depending on the level of your VIP status, you get exclusive promotions and deals on deposits. Besides the separate bonuses, you even get birthday bonus, free games and much more stuff based on the level you belong to. Once you reach the Bronze level, you can see some VIP live tournaments available for you. You get a personal manager when you reach the platinum level.

mr.play Casino

Software

Mr Play has titles from NetEnt, Play’N Go, Microgaming and several others, which means punters will find only high quality and trusted games here. Evolution Gaming is also on board and provides the live casino elements. All the popular titles of these casino software providers are available on Mr Play Casino.

Game portfolio

Due to the support of many different software providers, you can find a lot of quality games on Mr Play. You can sort them based on New, Featured, Classic and more on their page. You can find the likes of Starburst, Book of Dead, Gonzo’s Quest, Mighty Sphinx, Xi You Ji, and Aftershock, The Goonies and a ton more. For Slots, some of their games you might enjoy are Starburst, Birds on a Wire and Aloha! Cluster Pays, as all three have innovative and exciting gameplay. For table games, there are four different online roulette games and a couple of blackjack ones. The selection really isn’t that impressive. Fans of scratch cards will be very happy, as there are 21 different scratch cards to choose from. These include VIP Black, Cash Farm and Sampo.

Live Casino

The live casino has a separate section, and you won’t find it in the games lobby. With one login, you can access both the casino as well as the live casino. Live casino games are located on the top of the welcome screen, in between the casino and scratch card tabs. Ten live dealer tables with charming and fashionable dealers are waiting to be discovered. Punters can enjoy real-time gameplay through crisp and clear graphics, and HD quality streaming as you communicate with the croupier and other members at your virtual table.

Limits

Different tables come with different limits, beginning from a low of £0.50 and going up to £10,000. The limits for Roulette are from £0.50 to £2,000, for Blackjack are from £5 to £10,000, and for Baccarat, the limits are from £1 to £1,000.

Product Summary & Conclusion

The online casino and live casino of Mr Play are great with a lot of providers offering top quality games. The graphics are excellent, and you can enjoy a lot of games in their demo version too. It seems like Mr Play focuses more on its casino than its sportsbook. The quality it offers in the casino is better than the sportsbook. The casino and the live casino site are easy to navigate, and punters can search the games if they are unable to find it.

mr.play Sports Betting

Betting markets

Mr Play covers a huge range of sports including football, basketball, ice hockey, tennis, volleyball, American football, horse racing, greyhounds, rugby league, badminton, baseball, Aussie rules, boxing, cricket, cycling, darts, e-sports, futsal, golf, surfing, handball, MMA, motor racing, rugby union, snooker, pool, speedway, table tennis, and much more. There are numerous events within each of these betting markets. You will see betting markets covering leagues and competitions across the globe. When it comes to single matches, you can select from tons of markets such as full-time result, half time/full time, total goals, exact score, etc. Each individual market is divided into categories like Mains, Halves, Goals, Corners, Cards, Specials, Players, and so on.

Odds

You can find some of the best betting odds around on an enormous range of sports on Mr Play. Their competitive prices mean that even if you are supporting a clear favourite to win, you will still get a better value for your money than you will at many other bookmakers. At Mr Play the overall odds range offered is around 94.25%.

Live betting & streaming

Live In-play betting is the best way to make sporting events even more interesting. While following your favourite team or player, you may see a betting possibility that you want to take advantage of. You can place a bet on the occasion while it is unfolding and probably enjoy some big winnings from your quick thinking. At Mr Play they offer in-play sports betting markets on football, ice hockey, tennis, volleyball, badminton, golf, baseball, and table tennis. You will find a huge range of markets available for each event, for example, you can bet on the next penalty, next player to score, the next foul, the next corner, the next offside, and so on. You can also place slightly longer-range bets such as on which team will win the next half or on particular events to happen within a given time period. Unfortunately, Mr Play does not offer live streaming to their punters.

Limits

The minimum bet limit is 0.10€. There is no maximum bet limit on sports.

Product Summary & Conclusion

The sportsbook offered by Mr Play is decent and offers a range of markets to bet on. The odds are competitive. You can enjoy live betting here, but you cannot see a live match from Mr Play site. The stake is quite reasonable too and hence, is quite attractive.

Conclusion

Mr Play is an online gambling provider that is easy to use, secure, and a legal site. It is not a scam or fraud and allows Indian punters, offering a good range of casino games and live casino as well. The live chat team is helpful, and the VIP program is awesome. They are quite open about their VIP offers, and you can even see them on their site.

The downsides are that Mr Play does not accept INR, the response time is slow on live chat, the site does not offer live streaming, and it does not offer poker tournaments. You need to be active on their site; else you will be logged off very soon. If you are looking for their casino games, perhaps you can go to this site. If you are confused even now, you may want to read our other in-depth reviews of other operators to make the best choice.

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