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Our Pinnacle India Review 2020

Is Pinnacle India a Scam or Legit?

The popularity of online casinos has grown in leaps and bounds, offering punters an easily accessible yet exciting way to safely engage in gambling. With many operators entering the market, it might become difficult to find a suitable online casino. To help you, Gambling Guy provides honest and expert reviews and comparisons of the top online casinos in the market.

Pinnacle is a highly-established sportsbook platform and instant-play casino founded in 1998. It has earned quite a name for itself as a sportsbook, despite having the ill reputation of not providing bonuses like most casinos but rather taking a revolutionary direction and offering cashbacks against each bet. The success of Pinnacle lies in giving the best odds to punters and setting no win limits. They run on a “reduced margin pricing” model, making them considerably successful in their field and quite lucrative for punters. Pinnacle is also regulated by Malta Gaming Authority and the Curacao eGaming and tested by the independent auditor, eCogra, to ensure fairness and security.

Pro & Cons

These are specific pros and cons of Pinnacle:

Pinnacle Pro and Con
Pinnacle Pro and Con
  • Cashback offers against each bet
  • Great odds
  • No win limits for punters.
  • High payouts for live casino games
  • No loyalty program

Bonus Offers & Free Bets

Most casinos tend to give bonuses to their newcomers in a few conventional ways such as through free bets and deposit bonus with a wagering requirement. However, Pinnacle Casino has gone down a different route. The bonus or welcome offer of Pinnacle Casino is not very tempting. Pinnacle Casino does not offer any cash bonus, but rather, if you register with them, you will get a continuous 0.3 percent cashback on everything you bet. For example, if you bet €1,000, you will get €3 as bonus cash. It might seem like a small amount at first, but if you are a seasoned punter, you know that it adds up to a lot. Plus, there is no wagering requirement attached to it. You can withdraw this amount any time you want. If you win, lose or end up with a draw, your account will be credited with the cashback.

When it comes to the sportsbook section, Pinnacle does not give away any free bets or welcome odds either to new customers. Rather Pinnacle promises to give you the best odds in the market and make it easier for you to win. There are also weekly offers present too. However, you have to check up on them on the Pinnacle website.

Usability, Look & Feel

Pinnacle has taken the minimalistic path regarding its website. The website of Pinnacle looks quite simple and attractive without appearing too flashy and loud for your eyes. At Gambling Guy, we rate the Pinnacle website on three metrics: usability, design, and performance:

Usability: The Pinnacle website looks good and is easy to navigate. Like many websites, the required services are provided on the home page, and you can click on it to enter a specific type of casino, slots, sportsbook, etc. If you have an account in Pinnacle, you can find all the account information provided on the website as well. You can place bets easily, and the deposits and withdrawals are simple to make. However, the interface is not well modified to browse betting odds.

Design: Pinnacle has adopted minimalism on its website. It has a simple white look, with the Pinnacle Casino tag placed on the left top corner. When you enter the home page, you will see the top bonuses or promotions being advertised. Underneath, there are a lot of different options to choose from like Live Casino, sports games, virtual games, etc.

Performance: Due to the simple look, the loading time of the Pinnacle casino is kept quite low. The website is compatible with Android and iOS devices, and you can see all the necessary items present on the desktop website and the mobile platform, as well. You can engage in sports betting and also participate in different casino games when you are playing on your mobile.

Payments

Pinnacle is well-known for accepting a variety of different payment methods. Pinnacle accepts the most popular methods of payments like credit and debit cards from Visa, MasterCard, Eurocard, etc. You can also use a Paysafe card for this purpose. Pinnacle also accepts e-wallets like Neteller and Skrill. Pinnacle boasts itself of fast withdrawals, especially when it comes to e-wallet transactions.

Each payment method used has a different minimum limit when it comes to deposits. In the case of e-wallets, Neteller and Skrill offer the lowest minimum deposit, which comes around €10. The credit and debit card minimum deposit is around €25. The deposit processing time for all payment methods is immediate except bank transfers, which can take 5 days. In the case of e-wallet options, the withdrawal time is quite fast, taking about 36 hours. However, bank transfers can take a lot of time, going up to 2-5 days.

The recommended payment method is either Skrill or Neteller for fast payouts.

Customer Service

When compared to the rest of the operators present in the gambling market, Pinnacle seems to fall short when it comes to its customer service. If you want to contact Pinnacle, you can opt for their email services. If you have a query, you can write to their email address, and they will respond promptly, typically within 24 hours. The customer service department is quite helpful and professional in what they do. They will be able to help you with your doubts. The Pinnacle customer support can be contacted in a variety of languages, such as French, Chinese, Italian, Japanese, German, Swedish, Spanish and Russian, apart from English.

Unfortunately, Pinnacle does not have any phone call option. While this can be considered a disadvantage, Pinnacle is able to offer improved odds by reducing its expenses on customer service support, thereby, at the end of the day giving better odds. There is a comprehensive FAQ provided by Pinnacle. This FAQ will clear all your doubts about the operator. If you are worried about whether Pinnacle is a fraud or a scam, then this FAQ can help clear your doubts.

As Pinnacle does not have any official loyalty or VIP program, there are no VIP customers service options.

License & Security

If you ever wonder whether Pinnacle is a fraud or a scam, then you should look at the variety of licenses and security features that this operator holds. Pinnacle understands that security is one of the essential factors when it comes to online gambling. Pinnacle is known for its security and holds licenses from two premier authorities – the Malta Gaming Authority and the Curacao eGaming. Both these authorities ensure player safety, and if there are complaints, they are dealt with properly. PInnacle is privately owned and not on the stock market.

Pinnacle also makes efforts to ensure that the games are fair. Pinnacle games are tested by the eCogra independent authority that ensures that the RNG used in the games is kept random, and the RTP of each game is fair. In 2018, Pinnacle won the EGR eSports Operator of the Year award.

For the protection of minors, Pinnacle has made it compulsory that any person registering on the site must be over 18 years of age. Upon registering, Pinnacle requires users to share photo ID proof to verify age and identity. When it comes to the protection of the personal details of the players, Pinnacle employs 128 bit SSL technology – a security feature that many banks use. As a result, you can be sure that all your personal and financial details are kept secure when you place it under the protection of Pinnacle.

Rewards & Loyalty Program

Rewards and loyalty programs are designed to encourage punters to return and continue to bet with a particular online casino.

Unfortunately, one serious oversight of Pinnacle Casino is the lack of loyalty programs. There are no exclusive fixed loyalty or comp points provided to loyal customers of Pinnacle Casino. Punters tend to return to Pinnacle due to the game offerings and cashbacks, in spite of the lack of any official loyalty programs.

Pinnacle Casino

Pinnacle Casino

While Pinnacle is well-known as a sportsbook, it is also making its name as a casino. Pinnacle is earning a spot in the hearts of punters because of its high payouts, transparency, and cashback offers. While the sportsbook remains one of its strongest points, Pinnacle is also well set to make a mark in the casino world as well.

Software

Pinnacle has integrated with the software provider MultiSlot, for its RNG games. For the live casino, Pinnacle has teamed up with Global Gaming Labs. MultiSlot is a small company, but it has provided a lot of slot games to play at Pinnacle. You might still find your favourite game at this casino. Global Gaming Labs offers a lot of games, and you get live Blackjack, Baccarat, Casino Hold ’em, and both American and European Roulette, along with other live casino games.

Game portfolio

While the slot games in Pinnacle are fewer than most premier casinos, it still has a few well-known slots like Immortal Romance, Starburst, etc. Regarding Live casino games, you can play several such as Blackjack, Baccarat, and American Roulette. If you enter the Pinnacle casino, you will not be disappointed with the diverse number of games that this operator offers.

Live Casino

There are more than a hundred live casino games provided by Pinnacle. The main categories of live casino games are Slots, Blackjack, Roulette, Baccarat, Table Games, and Progressives. Several major software like NetENT and Microgaming provide live casino games to Pinnacle.

Limits

There are certain table limits placed by Pinnacle, like most casinos. For blackjack, there are two kinds of blackjack games: in one of them, the limit is set at €500 while on the other one, you can place a high limit of €10,000 per bet.

Summary & Conclusion

While Pinnacle has made its mark in the world of sports betting, it is not very far away from challenging the top casinos as well. Pinnacle offers several slot games that can keep you satisfied. However, the slot games do not have a very high payout. On the other hand, if you are a player of live casinos, then Pinnacle might be able to please you. It has several different live casino games, and among these, blackjack takes the cake. If you are a high-roller, then Pinnacle offers you fantastic payouts. To get the most out of Pinnacle, you need to be there for the long haul. Short-term wins from small amounts may not seem profitable, but if you accumulate more wins over a longer period of time, you will find Pinnacle to be a reasonable casino. Although Pinnacle earlier had a section for Poker, it was discontinued in 2011.

Pinnacle Sports Betting

Pinnacle Sports Betting

Pinnacle has gained a loyal fan following due to their sports betting options. Pinnacle offers one of the lowest bookmaking margins, and that means you get the best possible price out of them. Even this small edge can be profitable for professional gamblers.

Betting markets

The betting markets in which Pinnacle deals with are quite diverse. There are traditional sports, like football, basketball, hockey, tennis, etc. However, along with that, Pinnacle also engages in e-sports betting. If you are a video game enthusiast, you can also bet on DOTA, CS: GO, Starcraft, etc.

Odds

Regarding odds, Pinnacle seems to have captured the hearts of the punters. The odds are updated regularly, and there are also low margin odds, which means that you can bet low and win more. You have to first register with Pinnacle before getting the odds. The odds offered by Pinnacle are quite favourable, and in some cases, the odds are almost as competitive as the odds which you get from betting exchanges. The payout percentage is at a high 96.90 percent, with only a small margin of 3.10 percent.

Pinnacle uses the “reduced margin pricing” model instead of providing welcome bonuses. This feature helps the players save a lot of money as well as get 60 percent better odds. While Pinnacle gives out good odds in many sports sections, the company generates its best odds in the soccer section. The other sports also have reasonable odds. According to our reviews, Pinnacle has almost always come up near the top in terms of margin. Pinnacle is an arbitrage-friendly bookmaker and does not try to put limitations on the punters and their high desires.

Live betting & streaming

The live betting feature of Pinnacle is quite competitive as of now, but it could do much better. Pinnacle does stand out due to its reduced margin pricing model, but when it comes to in-play betting, Pinnacle is yet to match its superior position in the sports betting market. There is a live betting section which shows the different events that are underway. It also features significant sports leagues like the English Premier League. The live betting section shows all the odds, the over-and-under bets, and the necessary information of the match. The interface is informative so as to help you with your gambling. You can even use your mobile app to place bets. However, the place where Pinnacle falls short is in the live streaming section. Most sportsbooks have shifted towards live streaming, and more and more punters are moving towards betting while the event is being live-streamed. As of now, Pinnacle does not offer live streaming, which puts it in a handicap against its competitors.

Limits

Similar to most sportsbooks, Pinnacle also places certain betting limits. For the high profile football games, the betting limit is set at €30,000. The other sports have a betting limit of €5,000 or higher than that. You can also build unlimited positions by betting at a maximum, waiting, and then betting again.

Summary & Conclusion

Overall, Pinnacle sports betting is very appealing when it comes to attracting bettors to their services. While bettors might feel disheartened when they find out that Pinnacle does not provide any welcome bonus, they can soon understand that Pinnacle’s reduced margin pricing model can be beneficial for them in the long run. Plus, the operator is well-known for providing incredible betting limits, which are kept at one of the highest among most casinos.

While Pinnacle does state that they give the best odds in the market, and their football odds are quite good, other sports odds fail to make a mark. Pinnacle appeals to younger audiences since they allow betting of e-sports as well, like CS: GO and DOTA 2. A weak point of Pinnacle is that they have not started the live streaming feature yet, though they promise to start it soon.

Overall conclusion

Pinnacle does not offer welcome bonuses to new customers but instead provides cashback. However, the real attractive point about Pinnacle is the “reduced margin pricing” model, which gets you a lot of overall returns. Pinnacle does not set win limits, and so, if you are on a winning streak, you can win a lot as this is not limited by the operator. The advantage of Pinnacle as a sportsbook is that it provides fantastic odds and high payout limits – both of which are attractive for punters. In the casino, Pinnacle offers many games including slots and live casino, but it makes its mark in the blackjack section. If you are a high roller, you can put high amounts in the blackjack section and get high payouts. The two points which go against Pinnacle is that it does not have a live streaming channel, nor does it have a loyalty program.

While Pinnacle does not offer bonuses, it is a fantastic operator if you are looking to bet over an extended period of time and get high payouts. If you are a seasoned gambler and a high-roller, then you should try out the Pinnacle sportsbook for a fantastic betting experience.

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