Our Royal Panda Review 2020
Royal Panda Review
Royal Panda was established in 2014, but it quickly gained popularity and gave fierce competition to its rivals. The provider collaborated with most of the top casino service providers to create a fantastic portfolio, including big names like Pragmatic Play, Genesis Gaming, NetEnt, Evolution Gaming, and Microgaming. The best part is they accept Indian players and also allow them to deposit in INR, thus saving the conversion fee. With the ever-increasing scam and fraud sites online, Royal Panda is one bookmaker you can trust.
Before we jump into the main review, let’s go through some pros and cons based on our expert Royal Panda reviews.
Royal Panda Pro and Con
- Offers a reasonable withdrawal limit for punters
- Game selection is vast
- Offers a mobile-friendly website and a secure environment for gambling
- Accepts Indian players and INR
- Doesn't offer horse racing bets
Bonus offers and free bets are a popular way for operators to draw the attention of punters. While bonus offers such as deposit offers are common, for sport betting, free bets are popular. Keep in mind, while bonuses can help you get a good start on your betting journey with a particular operator, if the wagering requirements are too high it might be difficult releasing the bonus.
Indians are known for welcoming their guests. Royal Panda does exactly that and follows it by giving generous bonuses to its new customers. You must note here that Royal Panda offers a welcome bonus only after the customers fund their accounts. It means to claim the bonus, registration alone is not enough, funding is needed as well. When customers fund their accounts, they are given a generous bonus of a 100% deposit bonus up to Rs 10,000. The bonus expires after three months, which is an ample period of time compared to other online bookmakers. Deposits made using Skrill, PayPal, Neteller, or Paysafecard are not eligible for the free sports bet.
Besides the generous bonus and regular promotions on their sportsbook, Royal Panda also offers free spins on games for their existing customers. Bonuses and offers tend to change from time to time, so we recommend our readers log in to the official website to find the current bonuses and promotions.
We advise all our Indian players to read the terms and conditions carefully before signing up on any website.
100% up to $100
Besides the bonuses and other offers, it is always important that the website works well, meaning the users don’t waste too much time on it when wanting to place a bet. Royal Panda’s website is very usable and friendly. When you first enter the website you are greeted by a friendly looking panda wearing a royal cape and crown. The website is an eye pleasing, vivacious red and black theme and the home page although a little cluttered, does load fast. It displays tabs on the top panel for Sports, Casino, Live Casino, News and Promotions, and the bottom panel shows the site map. The main page also has thumbnails of the best online casino games they offer so they are quick and easy to access.
The Live Casino tab further goes to a dedicated page of available games, which are easy to browse. The Promotions tab explains in detail the number of offers they have and we love their Explore tab where you can find information on mobile casinos, games, payment methods, live casino information, news, Royal Panda help, and more. A downside to Royal Panda is the navigation may be a little confusing for new users due to the abundance of icons and graphics.
To access Royal Panda’s bonuses and begin using their products, you first must fund your account. There are a lot of ways to fund your account on Royal Panda. You are able to deposit in Indian currency, so you will be saving on conversion rates. Royal Panda offers various methods to deposit funds in your account.
The table below illustrates their deposit methods, processing time, minimum and maximum deposits, and their fee if any.
Example: If you use debit cards for payment then there will be no processing time to withdraw a minimum of $10 and maximum $50,000. There are no fees applicable.
|Method||Processing time||Minimum Amount||Maximum Amount||Fees|
|Astro Pay Direct/Astro Pay Card||Instant||$10||$10,000||0%|
|Bank Transfer||Up to 3 working days||$10||$10,000||Depends on the bank|
The table below tells you more about their withdrawal methods, withdrawal time, minimum and maximum withdrawals, and their fees, if applicable.
|Method||Processing time||Minimum Amount||Maximum Amount||Fees|
|Debit Cards||1-5 days||$10||$50,000||0%|
|Credit Cards||1-5 days||$10||$50,000||0%|
|Bank Transfer||1-5 days||$10||$100,000||0%|
All the methods of payment are quick and easy, but we recommend Neteller the most due to its convenience. It is important to note here that the method you choose to deposit your funds also automatically becomes your withdrawal method. Royal Panda accepts all major currencies including the INR.
As a relatively new industry, we all might get stuck somewhere while gambling on online websites. Thus, it is essential for an operator to have excellent customer support, especially when it deals with real money. According to our reviews of Royal Panda, it provides excellent customer support. Just like the website, their customer service is also amiable. They offer three ways to communicate which are via email, live chat, and telephone. Standard calling costs apply. Although Royal Panda has a ‘Loyal Panda’ Loyalty Program, the customer service remains the same for all.
The downside is that they are only available for a limited number of hours and do not work round the clock. You can communicate with them between 09.00 to 00.30, CST zone. The customer service is professional and polite and speaks fluent English. They are knowledgeable and know their product inside out. You can expect a response to the live chat and telephone within minutes, while email may take 3-4 hours. Please note that the customer service is not available in any Indian language as of now.
We recommend you save time by first reading their FAQs. You can see all the common issues answered here. However, if your problem is not listed, then you may reach their team in the given hours through live chat, phone, or an email. We think that online betting and gaming casinos ideally should have 24-hour support, but this is not considered a big drawback, according to us.
It is not uncommon to come across a fraud or scam gambling site. Royal Panda is, fortunately, safe and secure. While Royal Panda may not have won any official awards, it’s become a fan favourite for punters across the world. It uses the latest encryption technologies to ensure that all the customers’ sensitive information is in safe hands. They do not sell customers’ confidential information to any third party. In 2017, Royal Panda was acquired by LeoVegas AB, which is listed on the Stockholm Stock Exchange.
To avoid cyber-attacks, the company uses firewalls, giving further security. Furthermore, it is certified with eCOGRA to test its online casino software and determine the RTP of the casino. To safeguard your sensitive data, they have employed 256-bit encryption on all web pages. Additionally, they utilize a TSL 1.2 RSA key to ensure your data is completely encrypted and virtually impossible to hack. It also uses Comodo to provide IT security.
For the protection of minors, Royal Panda has in place a strict verification process during registration where punters will be required to confirm their identity and date of birth through official identification documents such as passport, driver’s licence or similar.
Royal Panda ensures that players can set their own deposit limits and activity limits. Players can limit the amount they play in each session, in each bet, and each deposit. They can also set a limit which is activated after customers lose a specified amount of money. Royal Panda is also associated with Gamcare to help it combat any issues. To learn more, visit their website and check out their license page.
Although Royal Panda does not have any VIP program available, it does offer a lucrative loyalty program for its punters. Whenever you place a bet with real money, you get points. Players can redeem points for holiday packages or from the range of products available at their store. Players get different points for each game, as displayed in the table below.
|Slots||$10||1 Loyal Panda Point|
|Roulette / live roulette||$25||1 Loyal Panda Point|
|Table games||$50||1 Loyal Panda Point|
|Video poker||$50||1 Loyal Panda Point|
|Live casino||$50||1 Loyal Panda Point|
|Scratchcards||$10||1 Loyal Panda Point|
|Softgames||$10||1 Loyal Panda Point|
|Sports betting||$10||1 Loyal Panda Point|
It doesn’t matter at Royal Panda if you win or lose the bet, you earn Loyal Panda Points (LP Points) for playing real-money games. Loyal Panda is a multi-level loyalty program, which means the higher your level, the better the perks.
You do not need to provide any extra information to benefit from Loyal Panda. When you sign up, you are automatically a member of the program, and the points get accumulated as and when you play or place bets using your account.
The default loyalty level at Royal Panda is Bronze, and when you accumulate 15,000 LP Points, you receive a Silver ranking. Upon completing 45,000 LP Points you become a Gold member and once you collect 120,000 LP Points you are a Diamond member. The LP Points can be used to purchase items from their Loyal Panda online shop, for example, betting promotions such as free bets, free spins, bonuses, electronics such as iPhones, and trips to places like Las Vegas and Macau.